Our Property Management Team

We are experts in professional property management and real estate investment. Our commitment is to provide the best service possible and excellent quality housing.

We have two missions with one common goal.

• Our first mission is to provide rental property owners and tenants with professional property management.
• Our second mission is to provide another viable service to real estate agents and their sellers or clients.
• Our goal is simply to be the very best professional property management firm in the state of New Mexico.
  

Emerald Real Estate Management has been successfully established in New Mexico since 1981. We are a family owned and operated business. When you speak to one of us your not speaking with an employee your speaking with an owner. An owner which has a strong personal commitment, to provide the best service possible . We offer a personal touch and special interest in all our properties. Our reputation is very valuable to us. In our opinion, this is the reason for our success and the key ingredient that has distinguished us from the other firms for so many years.
 

• Administrative
  
  Office Staff - Our staff is a bilingual  team of seasoned professional  property managers. We are licensed real estate agents and
  registered REALTORS �???�??�?�®. From bookkeeping and real estate investing to representation in court our experience is unsurpassed.
  
• Front office  -  Yolanda Gonzalez    / Office manager / Yolanda oversees all office procedures and is the front line of REM
                                                                                                       
• Broker   -  Angelica Gonzalez  / Associate Broker/ Angelica is one of our sales agent, specializing in all Albuquerque, and Rio Rancho Areas
                                                                                             
• Broker   -  Tanya Gonzalez  Associate Broker / Office assistant / Tanya helps with bookkeeping, all back office    procedures and special projects.
                                                                                                                       
• Broker    -   Dianne Abbin   Associate Broker / Property Manager/ Dianne is involved with the daily operations of
                        the firm and is also in charge of all accounting and bookkeeping procedure. This is a very essential component to                    our business. Dianne is one of the best at keeping accountability
  
• Qualifying Broker  - Roxanne Long  /  Property Manager - Team leader/  Roxanne is at the head of our organization.                                       Roxanne is the heart and sole of our company. She has been professionally managing property for over                                twenty five years and has extensive knowledge about every facet of the business. Nothing occurs that                                she is not aware of or directly involved in. Roxanne over sees, directs and participates in all the day to                                day operations of the company.
  

Our Services Include

A Strong dynamic marketing program to ensure quick rental and minimal vacancies.
Collection of rental and leasing fees.  We assure that all security and damage deposits are collected  and   properly
directed.  
 

Accounting and bookkeeping through Quick Books and Propertyware.
 

Pay bills, disburse funds to owners and prepare 1099 tax forms.
 

Post late payment notices, violation notices and ensuring compliance. We also make sure to collect these charges and fines
 

Monthly reports and invoices.
 

Establishing property liens when necessary
 

Obtain and maintain adequate and proper insurance. Also file and follow up on claims.
 

Keep tenants and owners informed of all property and community developments. Attend Homeowners Association Meetings.
 

Represent the owners interest in court when necessary.
 

Process evictions, keep property safe and secure. Also collect any unpaid or owed money.
 

Available to both tenants and owners 24 hours a day.
 

MAINTENANCE

All our maintenance procedures are preformed by qualified licenced professionals. They are subcontracted and not affiliated with
Emerald Real Estate Management.

Properties are inspected regularly. This includes the house interior and exterior, grounds & landscaping

Seasonal A/C and heater conversion.

Black Topping  

We assure that all maintenance and repairs are scheduled supervised and properly completed on a timely base.

Fences

Snow removal

Maintaining property secure and safe

We assure that all maintenance and repairs are scheduled supervised and properly completed on a timely base.